Our cookies are hand decorated which may lead to your cookies varying slightly in colour and appearance.

There are no refunds on any edible products or customized products.

CREDIT POLICY

Although we do our best to package and ship our cookies in the safest possible way, there may be a slight possibility that a cookie may arrive to its destination damaged. If you should receive any completely broken cookies please contact us within 24 hours of delivery and either return or photograph the completely broken item(s) and send it to us for a company credit which will be applied to your next order.